Returns

RETURN POLICY

 

Last updated December 20, 2019 

 

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within ten (10) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at contact@automaze.in to obtain a Return Merchandise Authorization (RMA) number. A reverse pickup will be generated by us at no additional cost to you.

Please note in cases where reverse pickup facility is not available, customer would be asked to ship the product back and he/she will be reimbursed upto a maximum of 10% of the item purchase value or the amount on the courier receipt, which ever is lower.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return.Refunds may take upto 7 working days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

contact@automaze.in